93ok Terms and Conditions
Please read all terms carefully before using this platform. By registering with 93ok, you are considered to have accepted these terms.
Last Modified: 1 January 2026 — These terms may change at any time. Check back regularly.
Table of Contents
General Provisions and Applicability
These terms and conditions ("Terms") form a legal agreement between the 93ok online betting and casino platform ("Platform" or "93ok") and its users ("Player" or "You").
Visiting the 93ok website, opening an account, or using any service means you have fully read, understood and accepted these terms. If you do not agree with any part of these terms, please refrain from using our platform.
These terms have been prepared in Bengali and apply to players in Bangladesh. In the event of any interpretation dispute, the Bengali version shall be considered final.
93ok is a secure and reliable online entertainment platform that operates with SSL encryption and ensures fair play. For any enquiries regarding ownership and operation of the platform, contact [email protected].
Account Registration and Management
When opening an account with 93ok, you must provide accurate, complete and up-to-date personal information. Providing false or misleading information will result in the immediate closure of your account.
One Account Policy
Each player may operate only one account. Opening multiple accounts using the same person, family, device, IP address or payment method is strictly prohibited. In such cases, all duplicate accounts and their balances will be forfeited.
- The mobile number or email address provided at registration must be verified.
- Your account password must be kept completely confidential — it must not be shared with any third party.
- If unauthorised access is suspected, contact 93ok support immediately.
- The account may not be transferred or sold to any third party.
- You may be asked to submit a national identity card or passport for verification.
Eligibility and Age Limit
93ok services are only for those who are legally adults. The following eligibility requirements apply to use this platform under current regulations in Bangladesh:
- You must be at least 21 years of age.
- You are of sound mind and are using this platform voluntarily.
- You are not from a country or region where online betting is completely prohibited.
- You are not a player permanently banned by 93ok.
Registration or account use by minors is strictly prohibited. Failure to verify age will result in account cancellation and all funds may be withheld. Parents and guardians are requested to ensure their children cannot access this platform.
Financial Transactions: Deposits and Withdrawals
93ok processes transactions only through payment methods supported in Bangladeshi Taka (BDT / ৳). All transactions are completed through secure and encrypted connections.
Deposit Terms
The minimum deposit amount is ৳500. Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer. Deposited funds are generally credited to the account instantly.
Withdrawal Terms
The minimum withdrawal amount is ৳500. Withdrawal requests generally take 30 minutes to 3 hours to process. Identity verification must be completed before withdrawing.
- Withdrawal requests may only be made through the same method used for the deposit.
- The details provided for the deposit must match the withdrawal details.
- Additional verification may be required for suspicious transactions.
- Withdrawal requests may be declined if bonus conditions have not been met.
- 93ok reserves the right to withhold funds if evidence of fraudulent transactions is found.
Bonus and Promotional Offer Terms
93ok offers various types of bonuses and promotional offers. Each offer is subject to specific conditions that must be met.
Welcome Bonus
New members will receive a 100% match bonus on their first deposit — up to ৳20,000. A 10x wagering requirement must be met before this bonus can be withdrawn.
- Bonus funds cannot be withdrawn directly — withdrawal is only possible once wagering is complete.
- Using the same bonus offer more than once is prohibited.
- Attempting to claim bonuses through multiple accounts will result in cancellation of all benefits.
- 93ok reserves the right to change bonus terms.
- VIP programme benefits apply separately — see the 93ok Casino page for details.
There are five VIP tiers: Bronze, Silver, Gold, Platinum and Diamond — each with different weekly cashback benefits. Active participation and a regular playing history are required to advance to higher tiers.
Betting and Gaming Rules
Sports betting, casino games, live games and other gaming products are available on 93ok. The following rules apply to participation in all games:
- Once a bet is confirmed, it cannot be cancelled or changed.
- 93ok reserves the right to void bets placed at incorrect odds due to a technical error.
- Any balance displayed as a result of a software error or technical issue will be corrected.
- The amount of a bet may change before it is accepted in live betting.
- If a match or game is abandoned mid-way for any reason, settlement will follow the rules set by 93ok.
Game Provider Rules
All third-party game providers, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming and Ezugi, have their own rules. These rules apply alongside the rules of 93ok.
Prohibited Activities
The following activities are strictly prohibited on the 93ok platform and any such activity, once identified, will result in immediate account closure:
- Attempting to obtain bonuses or rewards through fraudulent or illegal means.
- Operating multiple accounts or using a third party's account.
- Playing through automated software, bots, scripts or algorithms.
- Money laundering or transacting with illegal funds.
- Attempting to hack the platform's systems or software.
- Conspiring with other players to gain a financial advantage ("collusion").
- Any attempt to manipulate game outcomes.
- Operating an account under a false identity.
If evidence of prohibited activity is found, 93ok reserves the right to notify the relevant authorities and take legal action.
Account Suspension, Closure and Restrictions
93ok reserves the right to suspend or close an account without prior notice in the following circumstances:
- Violation of any provision of these terms.
- Detection of fraudulent or suspicious activity.
- False registration information.
- Evidence of being a minor.
- Direction from a regulatory body or court order.
Voluntary Account Closure
A player may also request account closure at any time by emailing [email protected]. A request for a temporary break as part of responsible gaming can also be made.
Privacy and Personal Data Protection
93ok gives the highest importance to the protection of your personal information. Full details of how your information is collected, stored and used can be found on the Privacy Policy page.
- All data is protected with SSL encryption.
- Information is shared with third parties only where required by law.
- You have the right to request to view, correct or delete your personal information.
- Payment information is not sold or rented to any third party.
Responsible Gaming and Self-Limits
93ok believes that betting and casino gaming are for entertainment — not a source of income. We are fully committed to responsible gaming.
- Players can set their own deposit limits, betting limits and session time limits.
- A request for a temporary break ("cooling-off period") or permanent self-exclusion can be made.
- If you experience problems with gambling, our 24/7 support team will help.
- To read the detailed responsible gaming guide, visit the Responsible Gaming page.
If you feel that betting is having a negative impact on your life or family, seek help immediately. 24/7 support in Bengali is available on the 93ok live chat.
Dispute Resolution Process
If you have any dispute or complaint, first email [email protected] or contact us via live chat. Our support team is active in Bengali 24/7.
Complaints Process
After a complaint is submitted, the 93ok support team will provide an initial response within 48 hours. Complex matters may take additional time for a full investigation.
- When submitting a dispute, please include your account details and relevant dates.
- 93ok's decision shall be considered final and binding.
- All internal channels must be used before making any financial claim.
Amendment and Updates to Terms
93ok reserves the right to amend, change or update any part of these terms at any time without prior notice. Amended terms will take effect as soon as they are published.
- You will be notified of any changes to the terms at the time of login.
- Continued use of the platform after any change will be considered acceptance of the new terms.
- If you do not agree with the new terms, please request account closure.
- The date of the most recent update will always be shown at the top of this page.
Notifications about important changes will be sent to your registered email address. Keep your email up to date.
Terms & Conditions Acceptance
By creating an account or using the services at 93ok, you confirm that:
- You have read and understood these complete terms and conditions.
- You are at least 21 years old.
- You are agreeing to these terms voluntarily and knowingly.
- You have also read the Privacy Policy and the Responsible Gaming Guide.
If you have questions: contact us at [email protected] or via Live Chat.